Yahoo! examines the science of advertising with AdLabs
Yahoo has launched AdLabs, a service that will reportedly combine success-measuring ad metrics and science to stimulate innovation in the online advertising sphere.
retail
Customer service remains crucial for retail websites
Exceptional customer service remains a key differential for top performing retail websites, as pure play ‘etailer’ Figleaves tops the overall league table with outstanding telephone and email customer contact, according to new research.
iPhones to replace credit cards? Apple could let users pay with handsets
The next versions of Apple’s iPhone and iPad could include technology let customers pay for physical goods using their handheld devices, rather than via bank cards or cash, according to reports.
VAT freeze promos give online retailers strong start to 2011
UK online retailers have experienced a promising start to the year, with strong January sales resulting in an estimated 29% like-for-like growth in comparison with the first half of January 2010, according to new data.
Data: How social media drives traffic to online retailers: UK
Top online retail categories receiving traffic from social media sites (Sept, 2010).
Cold weather helps UK online retail sales beat expectations
Shoppers in the UK spent a total of £6.8 billion online during December, equivalent to £111 per person, with sales up by 7% on November and by 25% on December 2009, marking a record high, according to new research.
BT expands free wi-fi access with new iPad App
BT has launched a new free mobile application that will help connect BT home broadband customers with an iPad to its network of over 2 million wi-fi hotspots.
US online retail sales up 35% in 2010
A growing number of US shoppers are voting with their keyboards. The latest insider figures show that more people than ever are realizing the benefits of the ‘consumer click’, with online buying in the US up 35% last year compared to 2009.
Mobile shopping soars in UK
UK shoppers are using mobile phones to access websites and apps more than ever before, with 32% of Brits already having used a mobile to access a retailer website.
Online video rentals ‘failed to live up to hype’ in 2010
Despite years of big growth and even bigger hype, the network-delivered rental and sale of videos continued to represent only a small portion of the U.S. home video entertainment market in 2010, as consumers flocked to buy and rent Blu-ray discs, according to Screen Digest, now part of IHS.