American Express recently teamed up with Twitter and a number of retail partners, including H&M and Best Buy, to offer its customers the chance to get discounts by tweeting specific hashtags from the retailers. Jonathan Lakin, CEO at Global Dawn, discusses how social media is providing a rich mine of data for retailers…
Google’s search product for online retailers, Google Commerce Search, has undergone a revamp. Kevin Ludford, CEO of InventCommerce explains how the system works and, more importantly if it links on and offline retailing and helps to support the thousands of retailers with an integrated sales strategy.
The majority (91%) of customers that use a brand via a daily deal site such as Groupon have returned for more business, or are planning to do so, according to new research.
Embattled camera firm Kodak is close to finalising a deal with photo sharing firm Shutterfly for $23.8m, according to a report.
The popularity of shopping through mobile devices is continuing to grow at remarkable speed, with sales through mobile devices penetrating the 5% barrier of total e-retail sales for the first time, according to new research.
F-commerce became a popular marketing buzzword last year, as brands set up online stores on Facebook to sell physical goods. But have stores grasped f-commerce yet or is there a long way to go before social selling succeeds as a business model? Anton Gething, co-founder and product director at nToklo, takes a closer look.
The Office of National Statistics latest figures on retail performance indicate that sales volumes in January 2012 increased 2% year-on-year. In this right to reply article, Kentaro Hyakuno, CEO of Rakuten’s Play.com, looks at how these sales volumes were driven primarily by non-store retailing, and what this means for the ecommerce industry.
Retail sales rose 0.9% in January compared with December, with internet sales now accounting for 12% of the total, according to new research.
Facebook is testing new actions alongside its iconic ‘like’ button in its Sponsored Stories ad format, in a bid to boost ad clicks through friend recommendations.
Barclays has launched an app that lets users transfer money via their mobile phone.