Amazon Prime Instant finally comes to Android tablets
Amazon Prime Instant Video now supports Android-powered tablets, almost 7 months after making its Android debut.
retail
Apple to fans: “Skip the queues and buy online instead”
Apple has become famous for attracting huge launch crowds for its latest products, but now the electronics giant is encouraging fans to ditch the line and hangout at home and order the gadgets online.
Guest comment: Mobiles are the new showrooms
The growing ROPO phenomenon, where customers research online using their mobiles and buy offline, makes it vital for retailers to be more than just mobile-friendly. Kevin Sparks, Commercial Director at FACT-Finder shares the mobile search essentials that every retailer needs to know.
Most retailers admit online customer service better than in-store
Over two-thirds of retailers believe their customers receive the best service online (either website, mobile or app) compared to 25% of retailers believing the best customer service comes from in-store, according to new research.
UK retailers failing at email customer service (but improving on Twitter)
Despite significant investment in digital channels, UK retailers are still only answering just over half (55%) of routine customer questions asked via the email, Twitter and web channels, according to new research.
UK budget: Internet of Things, 100MB broadband, banking API
UK Chancellor George Osborne has used his final Budget before the general election to announce more investment in the country’s technology industry, including in the Internet of Things and bringing ultra-fast broadband to the whole country.
Mario goes mobile: Nintendo to make smartphone games for first time
In a major move for gaming fans, Nintendo is working with Japanese developer DeNA to develop new games for smartphones.
Alibaba invests $200m in SnapChat
Chinese e-commerce giant Alibaba Group is investing $200m in SnapChat, valuing the photo-messaging app at a whopping $15bn.
Top tips: Why imitation is better than innovation when creating a great online retail experience
There’s no need to trailblaze when planning your ecommerce channels and strategy to your physical stores, simply learn from the best practice that’s out there, says Kevin Sparks, Commercial Director at FACT-Finder.
Top 5 tips: Setting out the ground rules with affiliates
To implement a successful Performance Marketing campaign you need a strategy. You need to understand what you want from your affiliates and conversely what they will want from you. Vairo Kremanis, Managing Director of Paydot, offers five top tips to help you get the best out of your affiliate network.