Retailers need to do more to demonstrate their reliability and trustworthiness if they want to encourage more shoppers to spend larger amounts online, according to new research.
While 81% of UK marketers measuring Customer Lifetime Value (CLV) have seen a sales spike as a result, but 76% feel they are not able to measure it effectively, according to a new survey.
The omnichannel experience is failing to deliver with 70% of consumers saying that retailers are not providing a consistent level of service across their online and bricks and mortar operations according to a new report.
Manhattan Associates predicts five key technology trends will influence the UK retail environment and business strategies in 2018.
The majority (7-in-10) of utilities leaders believe technology is key to helping Britain overcome the socioeconomic issues it faces today, according to new research.
On-pack promotion drives loyalty even in the digital age according consumer research into the UK’s shopping habits.
Consumers actually do not respond to personalised marketing collateral, as previously thought, unless the communication contains tailored promotions, according to new research.
Google has launched two mobile commerce tools as well as a study designed to improve the way businesses interact with customers on mobile.
Walmart is set to launch an online home shopping experience that will let shoppers discover items based on their style.
One quarter (26%) of British shoppers expect to start using “tap and go” contactless payments with a smartwatch, bracelet, keyring or other forms of wearable payments, according to new research.