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Most UK retailers now using social media to engage customers
92% of the UK’s top 50 retailers are now active across social media platforms as they seek new ways to enhance sales, according to new research.
Marketers ‘failing to engage ‘email addicts’
Email is still the preferred way to receive marketing offers, according to new research by Adobe. Nearly two thirds (63%) of consumers prefer to be contacted in this way, putting it ahead of direct mail (20%), social media channels (6%), the brand’s mobile app (5%), text message (4%) and phone (2%).