Deliveroo suffers huge loss despite 600% growth
Food delivery app firm Deliveroo saw revenues grow 611% last year as the takeaway app expanded around the world, but lossses rose from £30.1m to £129.1m.
Germany
Most European consumers ditch businesses that don’t meet their customer experience expectations
There has been a significant shift in the balance of power between consumers and businesses, with customers increasingly willing to judge organisations harshly if they don’t meet their customer experience expectations, according to new research.
UK Government woos international investment with AI-driven campaign
LoopMe are working with the UK Governments Department for International Trade to help promote their largest ever international trade and investment campaign.
UK firms “unprepared for the Fourth Industrial Revolution”
Most British businesses are seemingly unprepared for the dramatic technology developments set to reshape the workplace in the next decade, according to the findings of a research report.
State of online video: 34% rise in global online video viewing
Millennial consumers worldwide lead the growing online video consumption, with average global viewership up five hours, 45 minutes per week, according to new research.
New technologies key to loyalty in the “Experience Era”
Half (50%) of British consumers are loyal to brands that tailor experiences to their needs and preferences, but are more likely than their European counterparts to switch brands that provide a superior experience, according to new data.
GDPR warning? Facebook hit by €1.2m fine from Spain’s data privacy regulator
Facebook has been dealt a €1.2m by Spain’s data privacy regulator, according to reports, with the ruling coming just months ahead of the implementation of the European General Data Protection Regulations (GDPR).
GDPR “is the elephant in British boardrooms”
UK boardrooms aren’t treating the General Data Protection Regulation (GDPR) with the seriousness required, resulting in overconfidence when it comes to compliance.
Case study: How footwear brand BoxFresh smashed Google benchmarks with programmatic display campaign
Men’s footwear brand, Boxfresh is now working with digital marketing company, Rakuten Marketing to re-establish its brand in UK and German markets.
Businesses expect to survive “less than four years without digital transformation”
A new global study has found that most organisations expect to survive less than four years should they fail to keep up with digital transformation, either going out of business or being absorbed in that time – and 80% already believe that digital transformation is leaving them behind.