US Judge demands Twitter reveals Wikileaks infomation
The US government has requested personal information from the Twitter accounts of four WikiLeaks supporters as part of a widening criminal probe, the whistle-blower website says.
A third of etailers fail to ‘welcome’ customers
More than a third (34%) of eTailers do not ‘welcome’ or ‘thank’ customers when they actively subscribe to email communications, meaning many are not engaging customers when they are most captive, incentivising them to shop, according to new research.
Top tips: Avoid the social media spam rush through personalised communications
This week saw a sudden drop in email to 2008 levels, after an expected surge in bogus email over the Christmas period failed to materialise. Ryan Deutsch, StrongMail’s VP Strategic Services, explains the need for marketers to send personalised material across all channels, to ensure that marketing messages don’t trigger spam filters.
Facebook beats Google as most visited site in US
Facebook surpassed Google for the first time as the most visited website in the United States for most of 2010, according to new data.
Right to reply: Use ecommerce tools to combat airport chaos
Chaos from snow is understandable but poor customer management is not, when the tools are easily to hand to solve the problem. Tools we deal with regularly in ecommerce. Philip Rooke, CMO, Spreadshirt, looks at how last months snow chaos could have been avoided…
Brits ‘prefer to give personal info online rather than in store’
Independent research commissioned by Callcredit Information Group has today revealed consumers’ attitudes towards giving out personal details in store, as 38% of Brits never divulge their details to retailers, and almost one in ten (8%) admit to giving out fake contact details to avoid being contacted.
Brits 'prefer to give personal info online rather than in store'
Independent research commissioned by Callcredit Information Group has today revealed consumers’ attitudes towards giving out personal details in store, as 38% of Brits never divulge their details to retailers, and almost one in ten (8%) admit to giving out fake contact details to avoid being contacted.
Gawker hack triggers password resets at major sites
Millions of web users are being asked to reset their passwords as concerns spread over a major hacking attack. Yahoo, Twitter and LinkedIn have asked users to change their details, days after gossip site Gawker was hacked.
Retailers losing customer loyalty in Christmas promotions
UK high-street stores risk squandering consumer brand loyalty this Christmas through over reliance on money-off vouchers and heavy discounts, according to the 2010 Maximiles Loyalty Report.
Hotmail unveils ‘interactive email’ with Responsys
Email marketing fim Responsys is partnering with Windows Live Hotmail from Microsoft to deliver the new experiences and benefits of Active Views email messages to consumers. The new platform technology addresses security concerns by allowing senders to run code securely in their email messages.