Amazon lockers ‘yet to deliver the goods for UK consumers’
Almost three quarters of UK consumers have yet to try out new ‘alternative’ delivery methods offered by Amazon to cut down on missed packages, according to new research.
ecommerce
Rakuten buys 18% stake in AirAsia Japan
Japan internt giant Rakuten is continuing to expand beyond its ecommerce and ad tech roots, buying an 18% stake in AirAsia Japan, a new low cost carrier set to be launched by AirAsia.
World Cup online trends: How did web shoppers behave during the first match?
The opening game day of the World Cup saw a drop in traffic until kick off, with half time the peak time for conversion, according to new research.
Alibaba buys mobile browser firm UCWeb
Ecommerce giant Alibaba has bought UCWeb, one of Chinas top mobile browser companies, in a deal that will give the firm 500,000 new smartphone users.
Top tips: Usability explained- examples and advice for successful user guidance
A well designed and easy-to-use site can make all the difference between a happy customer and a negative social media comment. FACT-Finder’s Marino Casucci shares advice on best practice for creating successful user guidance in your online shop.
Unilever supports start-ups with global digital platform
Unilever has launched The Unilever Foundry, a platform that will provide a single entry-point for start-ups seeking to partner with the global FMCG giant.
Top marketing data tips: Single customer view vs single user view?
Brand loyalty isn’t as strong as it used to be, so brands and marketers alike need to work harder, longer, and in different ways, to keep customers coming back. Adam Lee, Data and CRM Consultant at Amaze looks to discuss how marketers can begin to understand the intent of users; an approach that is just … [Read more…]
Currency confusion: UK consumers don’t trust (or understand) Bitcoin
Despite media hype around the future of Bitcoin and high-profile mobile payments providers such as Square and Stripe preparing to accept the virtual currency this year, new research warns of consumer distrust of the virtual currency.
European shoppers to double mobile spend this year: Brits lead the way (infographic)
Mobile shoppers in Europe are set to spend £19.8 billion in 2014, almost twice as much as last year’s spend of £10.7 billion according to new research.
Luxury store Achica begins ‘1:1 personalised customer experience’ online
Members-only luxury lifestyle store ACHICA is embarking on a new digital drive to bring a one-to-one level of communication with its customers, via a long-term partnership with communications technology firm Sailthru.