ecommerce Archives

Retailers preparing for Brexit: rise in brands allowing shoppers to pay with international currency

February 13, 2019

There has been an increase in the number of major UK retailers offering the option to pay in international currency, largely seen as a reaction to Brexit-related uncertainty in the lead-up to 29th March.

How will Brexit affect eCommerce?

February 12, 2019

Mike Cockfield, CEO at Khaos Control Solutions explored what the landscape looks like leading up to, and after Brexit, and what impact it will have on eCommerce. Examining areas that will be affected such as tariffs, sales and skilled workers, Khaos highlights the importance of planning for potential pitfalls, in order to prepare and adapt … [Read more…]

Google shopping search trends: Amazon and Etsy big winners in US

February 4, 2019

Amazon and Etsy rank among the biggest ecommerce winners in Google search in the US, while established US brands face competition in organic search from Alibaba-owned AliExpress which creeps in at No.10, according to a new study.

‘Impatient’ online fashion shoppers now spend more via their phones than their computers: 46% v 44%

February 4, 2019

Fashion retail sites globally are now finally starting to see more spend overall coming through via mobile than via desktop, but on average, shoppers on their phones still spend 30% less time when they visit a fashion retail site.

Facebook profits hit record high (despite year of scandals)

January 31, 2019

Facebook’s increased its user base in the US and Europe, with profits up $6.9bn (£5.3bn) despite a year of scandals plaguing the social media giant.

Poor website UX is damaging a quarter of B2B commerce

January 23, 2019

Forget product availability or price point, it’s poor website usability that is losing valuable trade for ecommerce businesses.

Top ecommerce tips: 7 steps for online retailers to avert a mobile crisis

January 21, 2019

Booming online sales are creating a smoke screen for a continually poor mobile shopping experience. Sherine El Tarahony, Business and Innovation Manager at parcelLab advises retailers to act now or pay the price, and offers 7 steps they can take to improve the mobile commerce customer experience.

Decline in online customer experience ‘will leave UK retailers struggling’

January 11, 2019

The UK’s top e-retailers are seriously jeopardising sales by not prioritising on-site customer experience, according to an industry index report.

Social commerce to support the multi-tasking, multi-asking customer

January 8, 2019

Ray Nolan, CEO of eDesk by xSellco, discusses the phenomenon of ‘multi-tasking, multi-asking’ customers who have access to so much information, yet somehow have more customer service questions, and how a more personalised ecommerce experience can manage this.

Personalisation pretence: time for retailers to dream a little smaller

January 7, 2019

In the world of ecommerce it’s perhaps a dangerous thing and quite unusual to call on retailers to rein in their dreams. Danny Deutz at Astound Commerce asks just how realistic is the goal of totally personalised, one-to-one marketing.