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Web filtering in the workplace: Is your message getting through to buyers?
Employees across Europe and the US are spending at least four hours per week, the equivalent of 26 workdays per year, on websites completely unrelated to their job. Peter Tsai, senior technology analyst at Spiceworks, looks at how businesses can boost security and increase productivity by filtering websites in the workplace.
Automation: Five Ways to make an SME look like an Enterprise
Customer expectations have never been higher – and while smaller companies have the benefit of both agility and innovation, delivering the same level of consistency and service offered by larger competitors can be a challenge. Mike Cockfield, Managing Director at Khaos Control outlines the five steps to automating a top quality customer experience.