Brits demand better cross channel integration from customer services
Whilst many businesses have accelerated implementation of new communication channels, none are being integrated well, according to the results of a new survey.
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UK firms ‘still failing to integrate multichannel marketing’
Whilst the majority of larger companies are using at least three marketing channels, over half are still storing the data gathered from each channel separately, according to new research commissioned by marketing service and data company dbg.
Android apps ‘secretly sharing user data’
Some of the most popular apps written for Google’s Android phones do not tell users what is done with data they gather, according to a new study.
BT poll to find UK’s top 5 Internet ‘not-spots’
BT is to map the demand for broadband across the country, and give the five keenest areas an upgrade by 2012
BT poll to find UK's top 5 Internet ‘not-spots’
BT is to map the demand for broadband across the country, and give the five keenest areas an upgrade by 2012
Three debuts pay-as-you-go mobile broadband
Three has introduced a one-day internet access package for users who only need casual 3G data connectivity.
Future of Search: Google boss sees 'augmented humanity'
Google CEO Eric Schmidt has outlined his company’s ideas for the future of search technology, where we are never lonely, never forget anything, never get lost, never run out of ideas, are never bored and never need to drive a car because it will drive itself.
Future of Search: Google boss sees ‘augmented humanity’
Google CEO Eric Schmidt has outlined his company’s ideas for the future of search technology, where we are never lonely, never forget anything, never get lost, never run out of ideas, are never bored and never need to drive a car because it will drive itself.
Future of Search: Google boss sees ‘augmented humanity’
Google CEO Eric Schmidt has outlined his company’s ideas for the future of search technology, where we are never lonely, never forget anything, never get lost, never run out of ideas, are never bored and never need to drive a car because it will drive itself.
Right to reply: Google Instant's 'blue arrow' could see clicks stolen from natural results
Google has introduced keyboard navigation into its Google Instant search results. The first result in the search engine results pages (SERPs) now has a blue arrow next to it. The user can move up and down the listings with the arrow keys on their keyboard and press enter to get to the result they want. … [Read more…]