Bazaarvoice buys Curalate to boost social content across reviews network
Product review provider Bazaarvoice has bought social commerce solution Curalate to add more visual tools to its network of reviews.
E-commerce
Bazaarvoice buys Curalate to boost social content across reviews network
Product review provider Bazaarvoice has bought social commerce solution Curalate to add more visual tools to its network of reviews.
Retailers: do you really know your CS from your CX?
Katharine Biggs, Content and Marketing Manager at parcelLab, offers insights from ‘The impact of Covid-19 on customer experience in retail’ whitepaper to outline the major differences between customer service and customer experience, and looks at how successful brands who have invested in CX have reaped a wealth of rewards.
Marketing reimagined: Everything will change after coronavirus… won’t it?
The virus pandemic has changed marketing in the short term, but which changes will stick permanently? From chatbots and experience to attribution and remote working, Inken Kuhlmann-Rhinow – Marketing Director, HubSpot EMEA, looks at the way marketing trends will permanently change in a post-COVID world.
Burger King partners TikTok for ‘Whopper Dance Challenge’
Burger King is partnering with TikTok with a new campaign that lets customers order their burgers through the medium of dance.
COVID-19 drives ‘businesses online and away from the high-street’
Digital channels for consumers and businesses have been maturing for more than two decades, but the coronavirus has pushed digital from a supporting function to a primary touchpoint for many, new data finds.
Ecommerce in tough trading conditions: what we can all learn from Amazon
The Covid-19 pandemic presents an unprecedented challenge for the retail industry and with a nationwide lockdown, many retail businesses have had to close their doors not knowing when they can reopen. Mike Austin, CEO & co-founder of Fresh Relevance looks at what we can learn from Amazon during this time and further down the line … [Read more…]
The expensive problem facing Fintech start-ups
Competition in Fintech is getting fierce as many companies compete to be the next unicorn. But start-up money can be tight- especially because of PCI standards. To have the right security measures in place is expensive and this can ruin many start-ups chances. John Cragg, CEO of MYHSM explains how in order to support start-ups, … [Read more…]
WhatsApp launches in-app digital payments service
WhatsApp has launched its first in-app payments service, following a beta test in India.
England’s ‘non-essential’ shops open doors after 2 and a half months
Non-essential shops in England have been permitted to reopen their doors today, for the first time since March amid the Coronovirus pandemic, but many small retailers fear for their survival amid a boom in online sales and new social distancing rules.