Author: Robin Langford
Building consumer trust relies on transparent, open reviews
Over the past months we’ve seen a backlash from consumers around fake reviews on Amazon, Airbnb and eBay. Each individual scandal has been incredibly damaging to brand reputation but also for customer trust. Peter Muhlmann, Founder and CEO at Trustpilot looks at why on transparency and trust in online reviews is more vital than ever … [Read more…]
Programmatic TV: Grow your reach with AI-fuelled audience targeting
Traditional TV commercials and next-gen programmatic ad buying are merging, letting brands apply the same granular targeting used in desktop and mobile to VoD services. But how do you make sure to deliver hyper-personalised ads to each viewer in the household at the right time? In this article, Yana Yelina and Oksana Mikhalchuk at Oxagile, … [Read more…]
Surge in demand for tech courses and training as economic impact of COVID-19 pandemic continues to bite
Searches for tech courses and training are up by over 40% on average during lockdown, according to new research.