The revenues of smart home as a service will rise to $15.75 billion by 2023, and CSPs will need to turn to consumer voice platforms to stay ahead, according to new research.
The study, from Riot, the service of Rethink Technology Research is entitled “Smart Home as a Service – Awakened from Sleep by a Deep Voice – Forecast to 2023”.
The forecast found within 5 years, some 165.6 million broadband homes will have purchased at least one smart speaker, housing one of these consumer voice assistants. This is a strong platform on which to build, and one that the CSPs will pursue.
Without embracing Voice CSP SHaaS penetration would not become significant and globally would only rise to a $5.7 billion dollar business by 2023, moving to just 19 million homes. With Voice as their partners we see this rising to 21% of broadband homes, some 51.58 million subscribers by 2023, adding $10 billion in annual revenues to such services.
