This week Facebook got tough on ad blockers, preventing the software from working on its desktop site. In this Right to Reply article, Greg Isbister, CEO and Founder, Blis, discusses why the decision is important in the fight against poor quality advertising.
Following Facebook’s announcement that it has updated its tech to prevent ad blocking software from working on its desktop site, the debate surrounding ad blockers has once again been ignited. For the social network, ad blockers not only present a risk to its revenues, but as Facebook ad chief Andrew Bosworth told Business Insider, the move is something they “really believe in,” adding that “for us, it’s a very principled stance on how Facebook should be delivered.” According to Facebook, this measure goes beyond safeguarding revenues, and instead is designed to tackle broader industry issues and look at how Facebook users can use ad controls to make its adverts better.
In the past year alone consumers have used ad blockers to vent their frustration with interruptive and annoying ads, with an estimated 80 percent of mobile users currently using them or desiring to do so in the future. Facebook’s decision to block ad blockers appears to recognise these core issues, with Bosworth noting that “disruptive ads are an industry problem, and the rise of ad blockers is a strong signal that people don’t want to see them,” acknowledging that “ad blockers are a really bad solution.”
As Facebook has acknowledged, the industry needs to look at the wider picture, and recognise that ad blockers only exist because of poor quality advertising. With a huge 71 per cent of ad block users stating that they would proactively whitelist sites that meet “acceptable” criteria, it’s clear that high quality, personalised content, is the industry’s most valuable weapon in the war against ad blockers. It is therefore important not to ignore those using ad blockers, but instead to ensure that the right adverts are served to the right people, at the right time, and in the right location. Through this approach, adverts become interesting, engaging and valuable to consumers, discouraging them from deploying ad blockers in the first place. This in turn drives ROI for marketers and revenues for publishers, and enhances the overall user experience, presenting a sustainable solution in the long term.
By Greg Isbister
CEO and Founder
Blis
The solution to adblockers is not better personalisation. The solution is NO PERSONALISATION. Consumers have no idea what private data is used for personalisation, who else has access to it, what else it is used for, and there’s plenty of evidence they’re worried. Personalisation is the heroin of advertising. The ad industry is in denial about how people dislike it because of the money personalisation makes. When people protest at how advertisers act by blocking ads, advertisers just offer more of the same.